Contacting the Trust & Safety Team
If you need to reach the Trust & Safety Team, follow these steps:
Contact Provider Support via:
In-app chat
Email: help@zeel.com
If necessary, your issue will be escalated to Trust & Safety, who will determine the next steps.
Confidentiality Assurance
If you have a complaint or concern about a client or fellow provider, rest assured:
Your name will never be shared.
The content of your concern will remain confidential.