Maintaining Professionalism at Zeel Spa Partner Locations

As a Zeel provider, you should always feel comfortable blending seamlessly into a spa’s team and environment. If a spa partner makes this difficult for you in any way, please let Zeel know.

Key Guidelines for a Positive Spa Experience

✅ Discuss compensation only with Zeel – Do not discuss pay with spa management or other therapists.
✅ Be a team player – Avoid gossip and negativity.
✅ Reset, restock, and tidy your treatment room before leaving – Leave it better than you found it.
✅ Do not discuss Zeel with guests or other therapists – Your goal is to blend seamlessly into the spa’s existing team, culture, and environment.

How to Handle Questions About Your Employment

From Spa Guests

Q: “How long have you worked here?”
✔️ A: I started earlier this year, but I’ve been a massage therapist for X years. How has your stay/experience been?

Q: “What are your regular days? When do you work again? How do I request you?”
✔️ A: I work a flexible schedule. If you’d like to book with me again, just let the front desk know, and they’ll arrange it for you.

Q: “Where else do you work?”
✔️ A: I actually work here as much as possible. How often do you visit?

Q: “Do you take private clients? Can I contact you for a private massage?”
✔️ A: I’m so happy you liked the massage! But I am committed to this spa. If you’d like to book with me again, please let the front desk know.

From Other Therapists

Q: “How did you get this gig? Where did you come from? Who called you? How much are you getting paid?”
✔️ A: My name is ____. I just came to help out. If you have any further questions, you can ask your manager.