SOAP Notes – Treatment Section and Check Out Guide

The Treatment section of the SOAP note documents the therapeutic techniques and education provided during a session. It uses structured inputs (checkboxes, dropdowns, and prompts) to simplify documentation while ensuring compliance with VA and clinical standards.

🟢 1st Appointment – Full Treatment Documentation

During the first appointment in a referral, providers will complete the Treatment section after completing the Objective evaluation and before submitting the SOAP note.

🧾 What to Document:

  1. Body Part(s) Treated

    • Click the “+” icon to add each area treated.

    • Select modalities/techniques used for each area (e.g., Swedish, trigger point therapy).

  2. Patient Education

    • Indicate if patient education was provided.

    • If yes, select up to three education topics (e.g., posture, hydration, stretching).

    • Education empowers the patient, supports functional independence, and improves outcomes.

  3. Clinical Attestation (Checkout Section)

    • Attest to actual hands-on treatment time using CPT code 97124 (timed code).

    • Choose from the following time blocks:

      • 23–37 minutes → Bill for 2 units

      • 38–52 minutes → Bill for 3 units

      • 53–67 minutes → Bill for 4 units

  4. E-Signature & Checkout

    • Confirm and sign off on the date and duration of services.

    • Press “Checkout and Submit” to finalize the SOAP note entry.

🔒 Reminder: Once you complete the Review & Submit step, the Treatment section becomes locked and uneditable.

🔁 2nd Appointment and Beyond – Prepopulated & Streamlined

From the second appointment onward, the Treatment section is pre-populated with your previous session's entries.

✅ What to Do:

  • Review body parts treated and techniques used.

  • Update any changes in the treatment approach.

  • Complete the Patient Education section.

  • Re-attest to the duration of hands-on care with the appropriate billing time.

  • E-sign and submit the SOAP note via “Checkout and Submit.”

✏️ The Treatment section remains editable until the Review & Submit step is completed.

⚠️ Best Practices

  • Always confirm that techniques and education topics reflect what was actually performed during the session.

  • Ensure time billing matches actual treatment time and aligns with CPT code guidelines.

  • Use clear clinical reasoning for treatment choices, especially when altering care plans or progressing techniques.

  • For VA compliance, remember:

    • First appointment = 30 minutes

    • Max allowed per day = 60 minutes

    • No back-to-back sessions allowed