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Tips and Best Practices for In-Home Massage

  • Arrive 10–15 minutes early to set up, and text the client to let them know when you’re on your way. Remember that the start time listed in the appointment details is hands-on time, so you should give yourself and the client sufficient time to set up and get ready.

  • When beginning an in-home massage, instruct the client to undress to their comfort level after you leave the room, and to lie between two sheets on the table. To give them privacy to undress, ask if you may use the restroom to wash your hands.

  • Maintain client confidentiality and discretion.

  • Try not to be chatty, and in particular, avoid potentially uncomfortable topics, such as your personal life, politics, or observations about the client’s home or belongings.

  • Don’t be pushy about adding extensions

  • Do not solicit clients to hire you off the Zeel platform or hand out your personal business cards. Doing so will result in removal from the provider network.